Shipping policy
Shipping Policy
Last Updated: April 2026
At Izzy Inspired, Custom Laser Creations, every item is made with care and attention to detail. Because many of our products are custom-made, please review our shipping policy below.
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### Processing Time
All orders are made to order.
- Processing time: 3–7 business days
- Custom or large orders may take longer depending on design complexity
- You will receive a confirmation email once your order has been shipped
If you need a rush order, please contact us before placing your order.
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### Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note: delivery times are estimates and may vary due to carrier delays.
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### Local Pickup (Reidsville, NC)
We offer free local pickup in Reidsville, NC.
- You will receive an email when your order is ready
- Pickup instructions will be provided at that time
- Please bring your order confirmation when picking up
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### Shipping Carriers
We primarily ship through:
- USPS
- UPS
Carrier selection may vary depending on package size and destination.
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### Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
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### Shipping Issues & Delays
Izzy Inspired is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect or incomplete addresses
If your package is lost or delayed, please contact the carrier directly. You may also reach out to us and we will do our best to assist.
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### Incorrect Shipping Information
Please double-check your shipping address before placing your order.
If an order is returned due to an incorrect address:
- The customer is responsible for reshipping costs
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### Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the item and packaging
We will work quickly to resolve the issue.
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### Contact Us
If you have any questions about your order or shipping, feel free to contact us:
Email: IzzyInspired@outlook.com
Phone: 336-553-7459
Location: Reidsville, NC